Submit Deletion Request
Web-based account removal without requiring app installation.
What Data Is Permanently Erased?
- Your personal profile (Name, phone, email, profile photo).
- Saved home & work favorite addresses.
- Authentication session tokens and mobile push credentials.
- Emergency SOS contact assignments.
- For drivers: uploaded profile images and app duty logs.
Data Retained for Legal Compliance
Under applicable Indian statutory taxation, GST, and transport regulations, finalized financial invoices, completed trip tax receipts, and payment transaction references are securely retained in an encrypted archive for the mandatory statutory period, after which they are permanently expunged.
In-App Deletion Method:
You may also delete your account directly from your smartphone by opening Taxi Platform Customer App > Menu > Profile Settings > Delete My Account.